Quality, Health, Safety & Environmental Policy

Customer Satisfaction is directly dependent upon a working philosophy incorporating goals and
objectives which support the commitment of Faisal M. Higgi & Associates Co. Ltd. to provide its
Principals with services that continuously meet their needs and exceed their expectations.

Faisal M. Higgi & Associates Co. Ltd. is committed to:

Remain a leading shipping agency in the Saudi Ports Western Region by continuous improvement and innovation, serving principals from all over the world.
Achieve the highest management standards with particular emphasis on efficiency, reliability, experience and trust.
Achieve high standards of work, through operation of an IMS system which meets the requirements of the International Quality Standard, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018.
Quality, Health, Safety, & Environmental which is the responsibility of everyone working on behalf of Faisal M. Higgi & Associates Co. Ltd., Compliance with Policy, Procedures, instructions, rules and regulations is mandatory and binding upon all employees.
Identify, set and achieve the Quality, Health, Safety, & Environmental objectives at relevant functions by providing adequate resources, training and developing human resources.
Review quality policy periodically.